About This Policy
Pasion Painting Inc (“Pasion Painting,” “we,” “us,” or “our”) operates the website at pasionpainting.com. This Privacy Policy describes how we collect, use, and handle information submitted through this website and explains how the website operates technically.
If you have questions or concerns about this policy, you can contact us at info@pasionpainting.com or (707) 492-6819.
Information We Collect
Information You Provide Through the Contact Form
When you submit the “Request a Free Estimate” or contact form on this website, you may provide the following information:
- Full name — required
- Email address — required
- Phone number — optional
- Type of service needed — optional, selected from a dropdown
- Project description — required
We use this information to respond to your inquiry, discuss the painting or home improvement services you are requesting, and prepare or communicate about an estimate if requested.
Technical Information Collected Automatically
When you submit the contact form, our web server processes your request and your IP address is used for two purposes:
- Rate limiting: To prevent automated or abusive submissions, our server limits the number of form submissions from a single IP address within a given time window.
- Inquiry notification: Your IP address is included in the email notification delivered to Pasion Painting Inc when a form is submitted, to help identify the origin of the contact request.
Standard server request information (such as browser type and referring page) may also be processed by our hosting infrastructure as part of normal web server operation. We do not use these technical signals for advertising or behavioral marketing.
Contact form submissions are not stored in a database. Once your inquiry is delivered by email to Pasion Painting Inc, it is retained within the company’s email system as part of normal business correspondence.
Cookie Consent Preferences
If you interact with our cookie consent banner, your preference choices are stored locally in your browser using localStorage. These preferences are not transmitted to our servers and are not used to track you across websites.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries you submit through the contact form
- Discuss painting and home improvement services you are interested in
- Prepare or communicate about project estimates and related information
- Protect the website and contact form from spam, fraud, and automated abuse
- Maintain and operate the website
We do not use contact form information to send unsolicited marketing communications or for advertising targeting purposes.
Contact Form and Email Delivery
Messages submitted through our contact form are delivered to Pasion Painting Inc by email. We use Resend (Resend, Inc.) as our email delivery service provider for this purpose. When you submit the form, the information you provided — along with your IP address — is transmitted through Resend’s infrastructure to deliver your inquiry to us.
Resend’s role is limited to the transactional delivery of your inquiry. We do not use Resend for newsletters, promotional campaigns, or marketing email. Contact form submissions are not stored in a separate database; the delivered email becomes part of the business’s regular email correspondence.
For information about how Resend handles data, you can review Resend’s privacy documentation at resend.com.
Spam and Bot Protection
Our contact form uses Cloudflare Turnstile, a security service provided by Cloudflare, Inc., to help prevent automated, fraudulent, or abusive form submissions. Turnstile works by analyzing interaction signals in your browser to distinguish human users from automated bots. This analysis may involve information about your browser, device, and interaction behavior.
Cloudflare Turnstile is used solely for security and abuse-prevention purposes. It is not used for advertising, behavioral tracking, or profiling. For more information about how Cloudflare processes data through Turnstile, review Cloudflare’s privacy documentation at cloudflare.com.
Map Services
Our Service Area page displays an interactive map using OpenStreetMap tile data. When the map loads, your browser requests map tiles directly from OpenStreetMap tile servers (tile.openstreetmap.org), which may process your IP address as part of serving those requests. This is standard behavior for map tile services and is governed by OpenStreetMap’s own privacy practices, not by Pasion Painting Inc.
Third-Party Service Providers
We work with the following third-party service providers to operate this website. Information is shared with them only as necessary to perform their respective functions.
| Provider | Purpose | Information That May Be Shared |
|---|---|---|
| Resend | Email delivery of contact form inquiries | Name, email, phone, service selection, project description, IP address |
| Cloudflare Turnstile | Bot and spam protection on the contact form | Browser, device, and interaction signals for verification |
| OpenStreetMap | Interactive service area map tiles | IP address (browser-to-tile-server request when the map loads) |
The website is hosted on a private server. Standard hosting infrastructure processes all website traffic as part of normal operation.
These providers are not authorized to use your information for purposes unrelated to the functions described above.
Information Sharing and Disclosure
We do not sell your personal information. We do not share personal information for cross-context behavioral advertising.
We may disclose information:
- To the service providers identified in Section 8 above, as described in that section
- If required to do so by applicable law, regulation, court order, or valid legal process
- To protect the rights, property, or safety of Pasion Painting Inc, our customers, or others, to the extent permitted by law
Data Retention
We retain contact form information as reasonably necessary to respond to your inquiry, maintain business records, and comply with applicable legal obligations. We do not operate a specific automated deletion schedule for inquiry records.
Cookie consent preferences stored in your browser’s localStorage remain there until you clear your browser storage or reset your preferences through the Cookie Preferences panel.
If you have questions about how long your information may be retained, contact us at info@pasionpainting.com.
Data Security
We implement reasonable technical and administrative measures to help protect information submitted through this website. Contact form submissions are transmitted over encrypted HTTPS connections. Our contact form includes rate-limiting controls to help prevent automated abuse.
No security measure provides absolute protection, and we cannot guarantee the security of any information transmitted to or from this website. If you have a concern about the security of your information, contact us using the information in Section 16.
Children’s Privacy
This website is intended for adults seeking information about painting and home improvement services. It is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through this website.
If you believe that a child has submitted personal information through this website, please contact us at info@pasionpainting.com and we will work to address the situation promptly.
California Privacy Notice
Pasion Painting Inc is based in Rodeo, California. We collect certain personal information from California residents through this website, as described in this Privacy Policy.
Categories of Personal Information Collected
- Contact and identification information: name, email address, phone number
- Project and service information: service type selected, project description
- Device and network identifiers: IP address
Purpose of Collection
We collect this information to respond to service inquiries, discuss painting and improvement services, and protect the website from automated abuse, as described in this policy.
Sale or Sharing for Advertising
We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
Your California Privacy Rights
California residents may have certain rights regarding their personal information under applicable California privacy law. To ask questions about your personal information or submit a request, contact us using the information in Section 16 below.
Third-Party Links
This website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party website or service. When you leave this website, we encourage you to review the privacy policy of any site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality, or applicable law. When we make changes, we will update the “Last updated” date at the top of this page. Continued use of this website after an updated policy is posted constitutes your acceptance of the updated terms.
If we make material changes that significantly affect how we handle personal information, we will take reasonable steps to make those changes visible to users of this website.
Contact Us About Privacy
For questions, concerns, or requests related to this Privacy Policy or how we handle your information, contact us: